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Frequently Asked Questions

Q: What makes Real Property Management Secured different from other property management companies?

A: Real Property Management Secured provides a full-service, hands-on approach that goes beyond standard property management. We combine owner promises with proactive management to maximize returns, minimize vacancy, and protect your investment. Our expertise allows us to solve complex problems efficiently, giving our property owners a professional, reliable advantage.

Q: How do you screen and place tenants?

A: Every prospective tenant undergoes a thorough, legally compliant screening process, including:

  • Credit checks (with tenant consent)
  • Rental history verification, including calls to previous landlords
  • Employment and income verification (with tenant authorization)
  • Criminal background check (in compliance with Maryland laws)
  • Identity and documentation verification to prevent application fraud
  • Personal and professional references

Our goal is to place reliable, responsible tenants while fully complying with Fair Housing and privacy laws.

Q: When will I hear back after submitting my application?

A: Application processing times can vary, but most applications are reviewed as quickly as possible once all required documents are submitted. You’ll be notified if any additional information is needed to complete your application.

Q: What can delay my application approval?

A: Delays may occur if documents are missing, income or rental history requires additional verification, or further review is needed. Submitting all the requested information promptly helps speed up the process.

Q: What utilities am I responsible for as a tenant?

A: Utility responsibilities vary by property. Specific details will be outlined in your lease agreement prior to move-in.

Q: How quickly can my property be rented after listing?

A: Leasing timelines vary based on pricing, condition, and market demand. Well-priced and properly marketed properties often receive interest within days, while others may take longer. Our goal is always to minimize vacancy by combining competitive pricing with strong marketing.

Q: What happens during a property inspection?

A: During inspections, we assess the overall condition of the property, check for lease compliance, and identify any maintenance concerns. Owners receive a report with notes and photos that provide clear visibility into how the property is being maintained.

Q: Can I switch to your company if my property is currently managed by someone else?

A: Yes. We can help guide you through the transition process, including reviewing your current agreement and coordinating a smooth handoff to avoid disruption for tenants or owners.

Q: How are maintenance costs handled and paid for?

A: Maintenance expenses are typically paid from rental income collected. Depending on your account setup, funds may be held in reserve to cover repairs, ensuring issues are addressed promptly.

Q: Do I need to approve maintenance and repairs?

A: For routine maintenance, we handle coordination to resolve issues quickly. For larger or more costly repairs, we will communicate with you and obtain your approval in accordance with your preferences and management agreement.

The Neighborly Done Right Promise

The Neighborly Done Right Promise ® delivered by Real Property Management, a proud Neighborly company

When it comes to finding the right property manager for your investment property, you want to know that they stand behind their work and get the job done right – the first time. At Real Property Management we have the expertise, technology, and systems to manage your property the right way. We work hard to optimize your return on investment while preserving your asset and giving you peace of mind. Our highly trained and skilled team works hard so you can be sure your property's management will be Done Right.

Canada excluded. Services performed by independently owned and operated franchises.

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